Shipping policy

We currently ship products only within India. You can place orders from across the world but delivery addresses are restricted to India.

We ensure that we deliver the orders the fastest and depending on the location deliver most of the orders in 2 - 7 days.

Returns and exchanges

When you partially return your order, we refund the value of the reward points for the particular item and add to your Callino London credits, which you can use in your future orders. However, you cannot encash your reward points.If you have any problems with your order, especially in terms of fit, size or colour, or if you come across any defects, we'll be happy to refund the amount. Please return the unused item with tags within 15 days of receipt. Currently we do not exchange any items. In case you wish to change the item you bought, you will need to place a return request for the same following the process as listed below. After that you can re-order the style you want.You can initiate the returns by logging into your Callino London Account.